Product Installation Video
Check out the application videos related to NIMASO products.
Quality Guarantee
NIMASO Warranty
All NIMASO products come with an after-sales warranty for a certain period, which varies depending on the product type and usage.
For more details, please check the “NIMASO Warranty.”
Extended Warranty <NIMASO Care+>
NIMASO Care+"Extended Warranty" is a service that extends the standard warranty period by an additional 6 to 30 months.
With NIMASO Care+, you can have peace of mind!
Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).