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NIMASO Care+

The NIMASO Care+ "Extended Warranty" is a service that extends the standard warranty period by an additional 6 to 30 months.

During the warranty period, customers who have enrolled will receive a free product replacement in the event of natural failures.

NIMASO members can apply for the extended warranty free of charge.

Frequently Asked Questions

Frequently asked question

Provide an answer to the question here, with as much detail as possible to help your customers.

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

With NIMASO Care+, you can have peace of mind!

  • Ease the worry of your warranty period expiring

  • Peace of mind with an extended warranty

  • Reduce costs even further

  • Response

    in 24 Hrs

  • Process and Ship

    in 3 Business Days

  • Easy

    Returns & exchanges
Extended Warranty Coverage
Eligible Products
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Phone Screen Protectors: Glass screen protectors
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Tablet Screen Protectors: Glass screen protectors
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Others: Computer screen protectors, Apple Watch screen protectors, camera screen protectors, all cases, all cables, stands, chargers, etc.
Eligible for Extended Warranty

・NIMASO members (you must register as a member within 12 months of product arrival and apply for the extended warranty service (free to apply)).

・NIMASO products purchased from NIMASO's official store and authorized retailers.

・Products with defects reported after order (for details on warranty coverage, please refer to the Warranty page).

Note: Campaign prizes are not eligible for the extended warranty service. Please be aware of this in advance.

About Extended Warranty

  • Once you’ve submitted your extended warranty application, we’ll review it in our system.
  • The processing may take approximately one week.
  • After one week, you can check your application status on the 'Check Application Status' page on the official NIMASO website.

*To ensure a smooth and accurate review, please double-check your information before submitting. Incorrect details may cause delays.
*You are eligible for one free replacement during the warranty period (including the extended warranty period).
*NIMASO reserves the right to interpret the terms of the extended warranty service."

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